Privacy Policy
Steadfast Plumbing & Water Treatment (“us,” “we,” or “our”) respects your privacy. This policy outlines how we collect, use, and protect your personal information and SMS communications.
Steadfast Plumbing & Water Treatment operates https://www.steadfastplumbingaz.com/ (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information Collection and Use
We may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Full Name
- Phone number
- Email address
- Mailing or service address
- Other details relevant to providing our plumbing & water treatment services
We collect this information when you visit our Site, fill out an inquiry or booking form, communicate with us via phone, email, or SMS, or use our services.
2. Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This may include your computer’s IP address, browser type and version, the pages of our Site that you visit, the date and time of your visit, and time spent on pages. We may use third-party analytics services like Google Analytics to monitor and analyze traffic.
3. Communications
We may use your Personal Information to contact you with service updates, transactional messages related to appointments or billing, and customer support notifications. You may opt out of promotional communications at any time.
4. SMS Consent and Communications
• Phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.
• Types of SMS Communications: Appointment reminders, technician arrival updates, follow-up messages, billing inquiries, and service notifications.
• Message Frequency: Message frequency varies, up to 2 SMS messages per week regarding your requested services.
• Fees: Standard message and data rates may apply based on your mobile carrier.
• Opt-In Methods: Verbal consent during phone intake, paper consent forms, or submitting an online contact / booking form.
• Opt-Out Methods: You can opt out at any time by replying “STOP” to any SMS message received, or by calling us directly.
• Help: Reply “HELP” to any text message or contact us directly at (480) 653-2073 for assistance.
5. Cookies
We use cookies and similar tracking technologies to store information and track Site activity. You can configure your browser to refuse all cookies or notify you when a cookie is set; however, some parts of the Site may not function properly without cookies.
6. Data Security
We employ commercially reasonable technical and organizational measures to safeguard your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
You have the right to access, correct, or request the deletion of your Personal Information, opt out of marketing communications, or withdraw consent for data processing. To exercise these rights, please reach out to us using our contact details below.
8. Changes to This Privacy Policy
This Privacy Policy is effective as of February 5, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will take effect immediately upon posting on this page.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us: